Innovation Origin Story: Civilization

I love origin stories about innovations because they show how much could have gone wrong and how a delicate combination of intuition, analysis and chance ultimately lead to success. In this short video, Sid Meyer (one of the most successful computer game designers alive) tells the story of one of his best known games: Civilization. Worth the watch even if you do not like computer games.

>:-| Covid-19: Amazon

Amazon and its CEO have come under scrutiny during Covid-19 for its treatment of employees. Accusations include:

These accusations have been worsened by how much Jeff Bezo’s, the company’s CEO, seems to have made during this crisis. Amazon is seeing a surge in consumer demand, which has pocketed its CEO about 24 billion USD due to an increase in amazon’s stock price.

250 years of office work

Very interesting and funny Financial Times piece on how many of the features of today’s office, including constant technological interruptions and working from a coffee place are not that new. The article then goes to list some things that are novel in the new world of work. My favorite are the idea that you should like your job: “A clerk writing in 1907 referred to his colleagues as ‘miserable little pen drivers – fellows in black coats with inky fingers and shiny seats on their trousers’.”

100 years of social media

This article looks at how paper-based communication can be described a early forms of social media. Quite an interesting read:

“A study conducted by Julia Gillen and Nigel Hall from the Lancaster and Manchester Metropolitan Universities concluded that “the low price and efficiency of the Edwardian postcard as an informal written communication technology was not equalled subsequently until the 21st Century.” Postcards writing often lacked punctuation, included abbreviated words and incomplete sentences. Like Twitter which restricts users to 140 characters per ‘tweet,’ postcards writers only had a limited amount of space to pen a message.”

Despicable leadership: US Coast Guard

Today, I start a new section on the blog with examples of leadership which displays very little regard for employees as human beings. The point is not to shame individual people, but to prompt self-reflection: none of us is free from doing something less human despite our best intentions.
The honor of the first post goes to the US coast guard, who offered the advice to employees during the US government shutdown in early 2019 that included the following:

Other than cutting back on your expenses, the only other way to compensate for the loss of income is to add new income.

Be creative.

Finding supplemental income during your furlough period might be challenging, but here are a few ideas for adding income:
-Have a garage sale — clean out your attic, basement and closets at the same time.
-Sell unwanted, larger ticket items through the newspaper or online.
-Offer to watch children, walk pets or house-sit.
-Turn your hobby into income.
-Have untapped teaching skills and expertise? Tutor students, give music or sports lessons.
-Become a mystery shopper. Retailers are desperate to check how their in-store customer service is and will employ you to shop and rate their service.

See the full text in this link.

Is culture an effective leadership tool?

Culture may be a far less effective leadership tool than previously thought. In a 2016 paper, Professors Stephen Vaisey and Omar Lizardo found that the values that people hold later in life are mostly shaped by the values acquired in their early life.

What does this mean for leaders?

Well, this research suggests that leaders may have very little power to change people’s values through corporate rituals and other ways of managing corporate culture. If people’s values are difficult to change, then leaders need to pay far more attention to the role of values in the hiring process. Leaders have to chose, rather than develop people with values and beliefs that match their company’s culture.

Maybe it’s time to rethink the open office

Open offices are popular and for good reason: they reduce cost and they have the potential to improve interaction (and eventually foster innovation and creativity). However their very design emphasizes the relationship of domination of senior managers over junior managers and employees (senior managers have closed offices, everybody else works outside), leads to performance-killing interruptions and support sexism and harassment. What is the alternative? Well, according to these ‘focus blinders‘, not co-working spaces. I personally love working in those nooks that you can find in libraries, where you can be on your own but also be with others in the same space.